At DreamBet.co.nz, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices in compliance with New Zealand’s Privacy Act 2020 and other applicable laws (e.g., GDPR for EU users). By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, date of birth, phone number, payment details (processed securely via third-party gateways), and government-issued ID (for verification, if required).
- Usage Data: IP address, browser type, device information, pages visited, and interactions with our site.
- Sensitive Data: If applicable, data related to betting activities or preferences. This is collected only with your explicit consent.
2. How We Use Your Information
Your data is used to:
- Provide, maintain, and improve our services.
- Process transactions and verify identity.
- Communicate updates, promotions, or security alerts (you may opt out at any time).
- Comply with legal obligations (e.g., fraud prevention, anti-money laundering laws).
- Analyze trends to enhance user experience.
3. Legal Basis for Processing (GDPR)
For users in the European Union (EU), we process data based on:
- Your consent (e.g., marketing communications).
- Contractual necessity (e.g., processing bets).
- Legal obligations or legitimate interests (e.g., fraud detection).
4. Sharing Your Information
We do not sell your data. We may share it with:
- Service Providers: Payment processors, IT support, or marketing agencies (under strict confidentiality agreements).
- Regulatory Authorities: When required by law (e.g., gambling regulations).
- Business Transfers: In cases of mergers, acquisitions, or asset sales.
5. International Data Transfers
Data may be transferred to and processed in countries outside New Zealand. We ensure such transfers comply with applicable laws and use safeguards like standard contractual clauses.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., financial records for 7 years).
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing or data processing.
- Request a copy of your data or restrict its use.
- Lodge a complaint with New Zealand’s Privacy Commissioner (www.privacy.org.nz) or your local EU authority.
To exercise these rights, contact us at [insert email].
8. Cookies and Tracking Technologies
We use cookies to enhance site functionality and analyze traffic. You can manage preferences via your browser settings. For details, review our [Cookie Policy] [link if applicable].
9. Security
We implement industry-standard measures (e.g., SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure.
10. Minors
Our services are strictly for users aged 18+ (or the legal gambling age in your jurisdiction). We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page, and continued use of our site constitutes acceptance.